This quick guide will help you get started with our new JoinIn app, making it easy for you to manage your details, payments, and activities all in one place
What is the JoinIn app?
Steps to download:
- Navigate to your devices app store
- Search for 'JoinIn'
- Click to install
- Wait for the app to appear on your home screen
- Click into the app
- Login to JoinIn using your standard login details
Frequently asked questions
Who can use the JoinIn Online app?
The JoinIn Online app is for anyone who attends a club, class or activity run through the latest LoveAdmin platform (V2). This includes gymnastics clubs, football clubs, football academies, dance schools, performing arts schools, swim schools and more.
How do I know if my Club or Activity Provider uses the latest LoveAdmin version?
If you have received logins and emails from JoinIn in the past or you login to a desktop version of JoinIn, then your provider is using the latest version of LoveAdmin and you can use the app.
Is the JoinIn app free to use?
Yes, the app is completely free for members and parents to download and use on both iOS and Android devices.
Do I need to remember a new login for the app?
No. You can use the same login that you already use for your JoinIn account. Once you have logged in once, the app will remember your details.
What can I do in the app as a parent or member?
You can:
- Book and manage sessions
- Make secure payments
- Receive real-time updates or changes from your club
- Update contact details, medical info, and consent preferences
- View all your upcoming activities in one place
Is member data safe in the app?
Absolutely. The app is GDPR-compliant and built with security and privacy in mind. Data is encrypted and access-controlled to protect your members’ information.
Can I use the app for more than one child or club?
Yes – parents can manage multiple children or activities within the same app account a long as your club or activity providers are using LoveAdmin V2. It’s designed to make family admin as easy as possible.
What if I can’t login?
If you cannot login, then first check to see if you have an existing JoinIn account from your provider, if you do and still cannot login then follow the instructions here.