Find out more about how to reactivate an inactive contact
Sometimes, you might need to reactivate a contact you had previously marked as inactive, such as if they choose to rejoin your club or organisation.
Steps
By using the 'Mark active' feature:
- Navigate to the Home > Contacts
- Switch from products to groups in the left-side menu
- Select the 'inactive users' group
- Select the contact(s) from the list
- Open the 'Manage' menu from the left side-bar and choose to 'mark active'
- Select whether or not you would like to mark all linked accounts
By resending the member an invite to your organisation:
- Navigate to Home > Contacts
- Switch from products to groups in the left-side menu
- Select the 'inactive users' group
- Select the contact(s) from the list
- Open the 'invite to' menu from the left side-bar and choose 'Invite to organisation'
- Once the invite has been accepted they will then show as an active contact again
