How do I remove contacts from groups?

There are a few ways to manage a contacts' group assignments, read our quick guide to find out more about how to remove a contact from a group

 

What is a group?

A Group is a way to manually organise contacts in the backend of LoveAdmin. It helps you batch people together so you can easily identify them, manage what they can access (like products or discounts), or just keep things tidy behind the scenes.

Why might I need to remove a contact from a group?

There are a few common reasons you might want to take someone out of a group in LoveAdmin:

• They no longer need access to the product, role or discount linked to that group.
• They’ve moved to a different group—for example, changing region or skill levels.
• You’re tidying up your backend and want to keep your groups relevant and up to date.
• They were added by mistake, or their details have changed.

Via the Contacts Page

Ideal for bulk updates

Steps

1. Navigate to Home > Contacts

2. Change the filter from Products > Groups using the left-side toggle:

 

3.  On the left, select the checkbox next to the group you wish to manage

4. In the main table, select the checkbox next to the contact(s) you wish to remove

5. Expand the 'Manage' tab in the left-side menu

6. Select 'Remove from group(s)'

7. Click 'Yes' to confirm

 

 

Via the 'Groups' area

This is handy when you’re already in this area managing the group itself

 

Steps

1. Navigate to Home > Settings > Groups

2. Click on the name of the group

3. Search for the contact(s) you wish to remove

4. Click the 'X' to the right of their name

5. Click 'Save' 

 

 

Via the Contact Record

 Useful for one-off changes or when reviewing a specific contact’s profile

 

Steps

1. Use the search feature located in the top-right corner or select a contact's name from any section of the system to access their individual contact record

2. Expand the Groups area in the bottom-right of their contact record

3. Click the three dots next to the group you wish to remove them from

4. Select 'Remove from Group'

5. Click 'Remove' to confirm