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How do I set age restrictions?

Age restrictions can be used to prevent people of the wrong age signing up, or renewing for your products

Setting up your age restrictions is easy and can be applied through your products settings.

Steps

  • Navigate to Home > Settings > Products
  • On the left sidebar, select the relevant product group or product
  • Expand the "Age restrictions" tab
  • Click the toggle to switch on age restrictions and begin configuring your settings
  • Set the minimum and maximum age as required

Note: If you leave the Months field blank, the system will automatically include all months in that year. If your restriction is more specific, make sure to set the months as needed.

For example, if you’re running a class for 4½‑year‑olds, enter 6 in the Months field.

  • Choose how age restrictions should be applied:
    • Age on purchase date: Select this if eligibility should be based on how old someone is when they book on. Useful when age limits apply at the point of joining rather than on a season or term basis.
    • Age as of specific date: Select this if eligibility should be based on a fixed cutoff date (for example, the start of a season or school year). The system will calculate everyone’s age on that date automatically.
  • Click 'Save'