LoveAdmin V2 Help Centre
Go to loveadmin.com
Submit a ticket
Sign in
Troubleshooting
JoinIn
Quick Start
Timetable/Fixtures
Contacts
Settings
📖 Organisation
📖 Products
📖 Schedule
📖 Communication
📖 Data
📖 Files and Online Media
📖 Groups
📖 Learning
📖 Notifications
📖 Roles
Reports
📖 Financials
Products
Discounts
Sales Admin
📖 Invoices
📖 Orders
Payments
Dataction Academy
Dashboard
FAQ
Troubleshooting
Products
Payments
Announcements
Back to home
LoveAdmin V2 Help Centre
Troubleshooting
JoinIn
Quick Start
Timetable/Fixtures
Contacts
Settings
📖 Organisation
📖 Products
📖 Schedule
📖 Communication
📖 Data
📖 Files and Online Media
📖 Groups
📖 Learning
📖 Notifications
📖 Roles
Reports
📖 Financials
Products
Discounts
Sales Admin
📖 Invoices
📖 Orders
Payments
Dataction Academy
Dashboard
FAQ
Troubleshooting
Products
Payments
Announcements
Troubleshooting
Use our troubleshooting section to help you understand and resolve system and user related issues.
Why can't I see my product in the shop?
How do our customers create a JoinIn account?
Why can't my customers continue from the Consents section in the shop
Why can't I see contacts in our Contacts list?
Why are my customers not receiving emails?
Why are some GoCardless payments pending longer than they should?
Our customer says they set up a direct debit mandate in the shop - so why has no payment been taken?
Why do my customers have no payment provider to choose from?
How to resolve failed payments
Products
Why can't I add a contact to a product?
Why have class attendees not automatically renewed onto the next schedule?
Payments
Troubleshooting errors on the Direct Debit mandate form
How do I raise a general invoice for a person?
Why are our PayPal / card payments 'Pending'?
Why can't I issue refunds?