Why can't I see my product in the shop?

This article will help you to troubleshoot the common reasons for why your products may not be showing the shop

There are could be a number of reasons why your products aren't appearing in your JoinIn shop. This article will help identify what those settings might be, and how to fix them. 

Product Settings

• Product Status
  (Home > Settings > Products > Details)

• • Product is not public
  • Product visibility is set to hidden
  • 
    

• Shop Tiles
  (Home > Settings > Products > Shop)
  • The product is not connected to a shop tile
  • Shop tile has the wrong view
  • Shop tile is hidden 
  • Shop tile has no image and a hidden label

For more help on choosing the correct shop view, click here

Schedule Settings

Home > Settings > Schedules

• • There is no active schedule
  • The schedule is private
  • The schedule is too far in the future and the value in the 'advance days shown in shop' schedule field is not high enough
  • The rolling schedule hasn't triggered yet
  • The start and end dates aren't correct
  • Dates have been excluded (individually or via an exclusion calendar)