📖 Financials
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      2. Reports
      3. 📖 Financials

      Pre-authorised Payment Status​ Report

      View the status of all pre-authorisations set up by your customers​

      To find the customer mandate report navigate to Home > Reports > Financials > Pre-authorised payment status report

       

      Note: This report keeps track of all changes related to a customer's pre-authorisation. It's possible for customers to show up in the report multiple times—perhaps if they decide to cancel their pre-authorisation and then set up a new one

       

      Locate important Pre-authorisation information such as the reference, date created and payment provider:

      Additional actions

      1. Select the checkbox next to one or more contacts
      2. Click the 'Actions' button at the top-right
      3. Choose to send an email/SMS/export to Excel



      Note: The expiry date is supplied by the payment provider; however, it is not relevant to the pre-authorisation itself and can be safely ignored.