JoinIn user guide: How do I set up a new Direct Debit mandate?

Setting up a Direct Debit through your JoinIn online account is a straightforward process. Follow the steps below to learn how to set up a new Direct Debit mandate.

Steps

  • Sign into your JoinIn account via https://app.joinin.online
  • Navigate to Payments > Mandates in the side menu
  • Select the organisation to setup the Direct Debit mandate for
  • Click on the Set up button, enter the required bank details and proceed to finish.

Note: Your Direct Debit provider may be either GoCardless, London & Zurich or PayPal


 

Once your Direct Debit mandate has been successfully set up you will receive an email confirmation directly from the payment provider. You will find your Direct Debit mandate listed under your Mandates section, as shown below.