How do I cancel an invoice?

This article covers how to cancel an outstanding invoice

Invoices can only be cancelled if they are completely outstanding, with no payments currently being processed.

If an invoice has a payment pending against it, you will need to first go to Sales Admin > Payments to attempt to stop the processing payment. For more information on how to cancel a pending payment, click here

Steps to cancel an outstanding invoice

• Go to Sales Admin > Invoices
• Find the invoice you need to cancel, by using the search tools in the column headers
• Click the 'Cancel' option under the 'actions' column on the right
• Confirm by clicking 'OK'
• Done!

If the invoice can not be cancelled, the cancel option will not appear under the 'actions' column.