you can use pro-rata pricing to ensure customers are charged fairly based on when they sign up. This guide explains how pro-rata pricing works and how to set it up in your LoveAdmin account
What is Pro-Rata Pricing?
Pro-rata pricing adjusts the cost of a product or service based on the portion of the billing period that has passed. For example, if a customer joins halfway through a month, they will only be charged for the remaining half of the month.
If you are charging by the session, then a pro-rata pricing is not needed.
If you have any questions about whether pro-rata is required with your product set-up, contact our support team at help@loveadmin.com
Enabling pro-rata pricing
Steps:
- Navigate to Home > Settings > Products
- Select the product from the left-side menu
- Expand the 'Billing and renewal' tab
- Click the dropdown as shown below:
-
Memberships
If a member joins your club in the middle of the month, they will be charged a membership fee that is calculated based on the time remaining in the subscription
-
Classes and Courses
For classes that run on a schedule, new participants who join after the start date will pay a prorated fee based on the remaining number of sessions in that billing period
-