How do we change bank details for where we receive Direct Debit payments?

If your organisation needs to update the bank details for where your Direct Debit payments are settled, please contact the Direct Debit payment provider directly

London & Zurich

Email your request to the London & Zurich customer support team here:

In your request, quote your organisation name and group code. Your group code can be found under Home > Settings > Organisation > Payment Providers > London & Zurich


Sign into your online GoCardless account here to manage your account settings:

Or for further help, email their team on