This article explains how you can make payment for an outstanding invoice
Making payments if you have an existing Direct Debit mandate or have pre-authorised future card payments
If you have set up a Direct Debit mandate or saved a payment method before, then your payments will be collected automatically by the organisation who is issuing your invoices.
If you are uncertain whether your invoice payment has been processed automatically, you can verify its status by signing into your account.
Go to the Purchase History section within the Payments menu to check the status of your invoice. The status may be categorised as 'Processing,' 'Outstanding,' or 'Paid.' If it reads 'Processing', your payment is in progress and has been submitted for collection (Direct Debit payments can take several business days to process and complete.
A status of 'Paid' signifies that the payment has been successfully completed. Should the status indicate 'Outstanding,' proceed to the next section for stepson how to make a payment.
How to make a payment if your invoice is outstanding
Note: If you're using a mobile device then you may need to click into an invoice first before you can see the Pay now button.
If your invoice has been issued and is currently outstanding, you can easily locate it on your JoinIn dashboard after signing in. Alternatively, you can find it listed under Outstanding Payments in the Payments section of the menu.
Click into the invoice to see the invoice details, and find the Pay now button.
