How do I add a price to a product?

This article will cover the different pricing options that are available and how to apply a price to your products

 

Product pricing works in conjunction with the product billing settings that you have applied. For more information on setting up your product billing, click here

Applying a price

 

1. Navigate to Settings > Products 
2. Choose the product from the left-side menu
3. Expand the 'Pricing' tab
   
   

Pricing options

• Currency
• Price: The cost of the product per the 'what's it for', e.g. £10 per session
• What's it for: 
  • Minute - The price is by each minute 
  • Hour - The price is for each hour
  • Session - The price is for each individual session
  • Schedule - The price is for the whole schedule
  • Month - There is a fixed price for each month, regardless of how many sessions there are in the month
  • Person - The price is for each person (membership)
  • Item - The price for each item (merchandise)
• Purchase option
  
  • Any day, any time: Most commonly used for pay-as-you-go or trial sessions, with this purchase option customers can choose any date and time on the schedule
  • Same day of week, same time: Most commonly used for recurring monthly classes, this means the customer is paying the set price for each occurrence of the same date and time, each week
  • All calendar entries: The customer is paying the set price for every available session in the schedule
• Apply to schedules

This is only needed if you have multiple schedules on a product that cost different amounts. For more information click here

• Description

This is for internal use only and is not visible to your customers

 

• Tax Rate

Assign a specific tax rate to a product. This will have no bearing on the total price, but will pull through to your financials for tax reporting purposes

 

• Actions
  
  • Delete a price
  • Save a price

Editing a price

If you need to edit the price of a product:

1. Go to Home > Settings > Products
2. Expand the 'Pricing' tab
3. Click into the 'Price' field
4. Enter in the new price
5. Click the save icon on the right
   
   

❕Please note 

If you change the price of an auto-renewing product and there are already scheduled orders for that product shown in Sales Admin > Orders, those orders will not automatically update to reflect the new pricing.

To ensure that the orders are updated to reflect the pricing changes, you have two options.

 

Option one: Cancel existing orders

1. Start by editing the price as needed in the product settings
2. Go to Home> Sales Admin > Orders
3. Select all orders for the product you have made pricing changes to
4. Select the 'Cancel orders' button at the top
5. When prompted if you would like to perform any additional actions, ensure that 'No' is selected
6. Click 'Cancel orders'

The orders will be cleared and will regenerate with the renewal scheduler, at the new product price

 

Option two: Adjust order prices

1. Start by editing the price as needed in the product settings
2. Go to Home> Sales Admin > Orders
3. Select the orders that are for the product you have made pricing changes to
4. Select the 'change gross amount' button at the top
5. Adjust the orders to match the new product price