Here's how your customers can update their personal information, consents, registration data and medical information
When your customers registers for one of your products and creates a joinin account, they become the sole controllers of their personal data.
All personal data must be updated directly by the user by signing into their joinin account; the information cannot be changed by an administrator at your organisation.
Updating personal information for the contacts / beneficiaries linked to the User
Steps:
- Your customer must sign into joinin either via your shop, or by visiting https://app.joinin.online
- Once signed into joinin, the customer needs to choose the contact's from the dashboard, or from "Friends and Family" on the sidebar
- Your contact can choose from several options here:
- Personal Information - To update their name, address, date of birth
- Registration Forms - To update any registration form answers for organisations
- Medical Forms - Update their medical information
- Consents - Update their consents for organisations
- Files - Update their shared files
- Emergency Contacts can be updated from the sidebar under "Account > Contacts"
