You can edit personal information on behalf of your customers via the contact record
Note: Medical information and emergency contacts can only be updated directly by your customers. Your customers can update their own information by signing into their JoinIn account and following the steps in the help article here.
Steps:
- Navigate to Home > Contacts
- Click on the name of the contact
- Click on the pen icons in the 'Details' section to make changes
Note: If the edit icons are greyed out, the user has not provided permission for the club/organisation to make edits to their personal information. The user can update their permissions from their JoinIn account, by navigating to Account > Settings > Personal Information
For more help on how to manage contacts, you can read our help article here.
For more information on how your customers can update their own details, click here
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