Monitor the status of all payment activities, including online, offline, and account credit transactions, across your organisation. Additionally, easily process refunds for payments as needed.
Video Guide
The Payments section of your LoveAdmin account can be found by navigating to Home > Sales Admin > Payments
The Payments page will display key information about pending, completed, cancelled or refunded payments. It's also where you can trigger refunds for your customers. You sort, filter or search each of the headings below to manage your data.
Payment creation date - The date and time the payment was created
Payment ID - Every payment on your account will have a unique payment ID
Invoice number - Every payment will be associated with an original invoice number
Account owner - The payer is the account owner/user who made the payment. For example, this
could be a parent or guardian.
Payment Provider - The name of the payment provider used to make the payment
Amount invoiced - The total amount due on the invoice
Transaction fees - The LoveAdmin and Payment Provider's service fee
Predicted collection date - The estimate for when the payment will be collected from the payees bank account
Status - The status of the payment, and whether this has been completed, is pending, cancelled or refunded.
Actions - allows you to show references, show the payment timeline, refund the payment or retry a failed payment.
Tip: You can adjust the timeframe for visible payments at the top of the page by changing the dates in the "Payments made between" date boxes.